Supply Chain Management Strategy, Planning and Operation 6th
Contents
Part I Building a Strategic Framework to Analyze Supply ChainsFirst Chapter
Chapter 1 Understanding the Supply Chain
1.1 What Is a Supply Chain?
1.2 The Objective of a Supply Chain
1.3 The Importance of Supply Chain Decisions
1.4 Decision Phases in a Supply Chain
1.5 Process Views of a Supply Chain
1.6 Examples of Supply Chains
1.7 Summary of Learning Objectives
Discussion Questions
Chapter 2 Supply Chain Performance: Achieving Strategic Fit and Scope
2.1 Competitive and Supply Chain Strategies
2.2 Achieving Strategic Fit
2.3 Expanding Strategic Scope
2.4 Challenges to Achieving and Maintaining Strategic Fit
2.5 Summary of Learning Objectives
Discussion Questions
CASE STUDY: The Demise of Blockbuster
Chapter 3 Supply Chain Drivers and Metrics
3.1 Financial Measures of Performance
3.2 Drivers of Supply Chain Performance
3.3 Framework for Structuring Drivers
3.4 Facilities
3.5 Inventory
3.6 Transportation
3.7 Information
3.8 Sourcing
3.9 Pricing
3.10 Summary of Learning Objectives
Discussion Questions
CASE STUDY: Seven-Eleven Japan Co.
CASE STUDY: Financial Statements for Walmart Stores Inc. and Macy’s Inc.
Part II D esigning the Supply Chain Network
Chapter 4 Designing Distribution Networks and Applications to Online Sales
4.1 The Role of Distribution in the Supply Chain
4.2 Factors Influencing Distribution Network Design
4.3 Design Options for a Distribution Network
4.4 Online Sales and the Distribution Network
4.5 Distribution Networks in Practice
4.6 Summary of Learning Objectives
Discussion Questions
CASE STUDY: Blue Nile and Diamond Retailing
Chapter 5 Network Design in the Supply Chain
5.1 The Role of Network Design in the Supply Chain
5.2 Factors Influencing Network Design Decisions
5.3 Framework for Network Design Decisions
5.4 Models for Facility Location and Capacity Allocation
5.5 Making Network Design Decisions in Practice
5.6 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: Managing Growth at SportStuff.com
CASE STUDY: Designing the Production Network at CoolWipes
Chapter 6 Designing Global Supply Chain Networks
6.1 The Impact of Globalization on Supply Chain Networks
6.2 The Offshoring Decision: Total Cost
6.3 Risk Management in Global Supply Chains
6.4 Discounted Cash Flows
6.5 Evaluating Network Design Decisions Using Decision Trees
6.6 To Onshore or Offshore: Evaluation of Global Supply Chain Design Decisions Under Uncertainty
6.7 Making Global Supply Chain Design Decisions Under Uncertainty in Practice
6.8 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: BioPharma, Inc.
CASE STUDY: The Sourcing Decision at Forever Young
Part III Planning and Coordinating Demand and Supply in a Supply Chain
Chapter 7 Demand Forecasting in a Supply Chain
7.1 The Role of Forecasting in a Supply Chain
7.2 Characteristics of Forecasts
7.3 Components of a Forecast and Forecasting Methods
7.4 Basic Approach to Demand Forecasting
7.5 Time-Series Forecasting Methods
7.6 Measures of Forecast Error
7.7 Selecting the Best Smoothing Constant
7.8 Forecasting Demand at Tahoe Salt
7.9 The Role of IT in Forecasting
7.10 Forecasting in Practice
7.11 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: Specialty Packaging Corporation
Chapter 8 Aggregate Planning in a Supply Chain
8.1 The Role of Aggregate Planning in a Supply Chain
8.2 The Aggregate Planning Problem
8.3 Aggregate Planning Strategies
8.4 Aggregate Planning at Red Tomato Tools
8.5 Aggregate Planning Using Linear Programming
8.6 Aggregate Planning in Excel
8.7 Building a Rough Master Production Schedule
8.8 The Role of IT in Aggregate Planning
8.9 Implementing Aggregate Planning in Practice
8.10 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: Kloss Planters and Harvesters
Chapter 9 Sales and Operations Planning: Planning Supply and Demand in a Supply Chain
9.1 Responding to Predictable Variability in the Supply Chain
9.2 Managing Supply
9.3 Managing Demand
9.4 Sales and Operations Planning at Red Tomato
9.5 Implementing Sales and Operations Planning in Practice
9.6 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: Mintendo Game Girl
CASE STUDY: Promotion Challenges at Gulmarg Skis
Chapter 10 Coordination in a Supply Chain
10.1 Lack of Supply Chain Coordination and the Bullwhip Effect
10.2 The Effect on Performance of Lack of Coordination
10.3 Obstacles to Coordination in a Supply Chain
10.4 Managerial Levers to Achieve Coordination
10.5 Continuous Replenishment and Vendor-Managed Inventories
10.6 Collaborative Planning, Forecasting, and Replenishment
10.7 Achieving Coordination in Practice
10.8 Summary of Learning Objectives
Discussion Questions
Part IV Planning and Managing Inventories in a Supply Chain
Chapter 11 Managing Economies of Scale in a Supply Chain: Cycle Inventory
11.1 The Role of Cycle Inventory in a Supply Chain
11.2 Estimating Cycle Inventory-Related Costs in Practice
11.3 Economies of Scale to Exploit Fixed Costs
11.4 Aggregating Multiple Products in a Single Order
11.5 Economies of Scale to Exploit Quantity Discounts
11.6 Short-Term Discounting: Trade Promotions
11.7 Managing Multiechelon Cycle Inventory
11.8 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: Delivery Strategy at MoonChem
CASE STUDY: Pricing and Delivery at KAR Foods
Appendix 11A: Economic Order Quantity
Chapter 12 Managing Uncertainty in a Supply Chain: Safety Inventory
12.1 The Role of Safety Inventory in a Supply Chain
12.2 Factors Affecting the Level of Safety Inventory
12.3 Determining the Appropriate Level of Safety Inventory
12.4 Impact of Supply Uncertainty on Safety Inventory
12.5 Impact of Aggregation on Safety Inventory
12.6 Impact of Replenishment Policies on Safety Inventory
12.7 Managing Safety Inventory in a Multiechelon Supply Chain
12.8 The Role of IT in Inventory Management
12.9 Estimating and Managing Safety Inventory in Practice
12.10 Summary of Learning Objectives
CASE STUDY: Managing Inventories at ALKO Inc.
CASE STUDY: Should Packing Be Postponed to the DC?
Appendix 12A: The Normal Distribution
Appendix 12B: The Normal Distribution in Excel
Appendix 12C: Expected Shortage per Replenishment Cycle
Appendix 12D: Evaluating Safety Inventory for Slow-Moving Items
Chapter 13 Determining the Optimal Level of Product Av ailability
13.1 The Importance of the Level of Product Availability
13.2 Factors Affecting Optimal Level of Product Availability
13.3 Managerial Levers to Improve Supply Chain Profitability
13.4 Setting Product Availability for Multiple Products Under Capacity Constraints
13.5 Setting Optimal Levels of Product Availability in Practice
13.6 Summary of Learning Objectives
Discussion Questions
Exercises
CASE STUDY: The Need for Speed at Winner Apparel
Appendix 13A: Optimal Level of Product Availability
Appendix 13B: An Intermediate Evaluation
Appendix 13C: Expected Profit from an Order
Appendix 13D: Expected Overstock from an Order
Appendix 13E: Expected Understock from an Order
Appendix 13F: Simulation Using Spreadsheets
Part V Designing and Planning Transportation Networks
Chapter 14 T ransportation in a Supply Chain
14.1 The Role of Transportation in a Supply Chain
14.2 Modes of Transportation and Their Performance Characteristics
14.3 Transportation Infrastructure and Policies
14.4 Design Options for a Transportation Network
14.5 Mumbai Dabbawalas: A Highly Responsive Distribution Network
14.6 Trade-Offs in Transportation Design
14.7 Tailored Transportation
14.8 The Role of IT in Transportation
14.9 Making Transportation Decisions in Practice
14.10 Summary of Learning Objectives
Discussion Questions
CASE STUDY: Designing the Distribution Network for Michael’s Hardware
CASE STUDY: The Future of Same-Day Delivery: Same as the Past?
CASE STUDY: Selecting Transportation Modes for China Imports
Part VI Managing Cross-Functional Drivers in a Supply Chain
Chapter 15 Sourcing Decisions in a Supply Chain
15.1 The Role of Sourcing in a Supply Chain
15.2 In-House or Outsource?
15.3 Examples of Successful Third-Party Suppliers
15.4 Total Cost of Ownership
15.5 Supplier Selection—Auctions and Negotiations
15.6 Sharing Risk and Reward in the Supply Chain
15.7 The Impact of Incentives When Outsourcing
15.8 Designing a Sourcing Portfolio: Tailored Sourcing
15.9 Making Sourcing Decisions in Practice
15.10 Summary of Learning Objectives
Discussion Questions
Chapter 16 Pricing and Revenue Management in a Supply Chain
16.1 The Role of Pricing and Revenue Management in a Supply Chain
16.2 Pricing and Revenue Management for Multiple Customer Segments
16.3 Pricing and Revenue Management for Perishable Assets
16.4 Pricing and Revenue Management for Seasonal Demand
16.5 Pricing and Revenue Management for Bulk and Spot Contracts
16.6 Using Pricing and Revenue Management in Practice
16.7 Summary of Learning Objectives
Discussion Questions
CASE STUDY: To Savor or to Groupon?
Chapter 17 Sustainability and the Supply Chain
17.1 The Role of Sustainability in a Supply Chain
17.2 The Tragedy of the Commons
17.3 Key Pillars of Sustainability
17.4 Sustainability and Supply Chain Drivers
17.5 Closed-Loop Supply Chains
17.6 The Pricing of Sustainability
17.7 Summary of Learning Objectives
Discussion Questions
Part VII Online Chapter
Chapter A I nformation Technology in a Supply Chain
The Supply Chain IT Framework
Customer Relationship Management
Internal Supply Chain Management
Supplier Relationship Management
The Transaction Management Foundation
The Future of IT in the Supply Chain
Risk Management in IT
Supply Chain IT in Practice
Summary of Learning Objectives
Discussion Questions
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Part II D esigning the Supply Chain Network
Part II D esigning the Supply Chain Network
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